FAQs
Ordering
What if I want to speak to someone?
What if I want to speak to someone?
M-F 9:30-6:00 PM
Saturday: Appt Only
Sunday: Closed
Phone: (713) 278-7677
Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.
Shipping
What countries do you ship to?
What countries do you ship to?
We currently only ship to the United States. To enquire about shipping to a different destination, please contact us.
How long will it take to receive my order?
How long will it take to receive my order?
Standard shipping normally takes 2-5 days.
Returns and Refunds
How do I return a product?
How do I return a product?
Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, unless defective.
How long will it take to receive my refund?
How long will it take to receive my refund?
Refunds/Credits are processed within 24-48 hours days from when we receive the item(s).
